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Support

Support

Documentation for each part of Calamus: what it does, how it is operated, and where its limits are. Start with Getting Started if Calamus is new to you, or go directly to the area in question.

Start here

  1. Getting Started

    How the areas of Calamus relate to one another, what runs on each device, and which two to learn first. Start here if Calamus is new to you.

  2. The Library

    Pen names, series and books. The pen name gallery, switching between pen names, where archived books are recovered, and why a connected social account belongs to a pen name.

Writing

  1. The Editor

    The drafting surface: Focus and Composition Modes, Codex tagging from the prose, formatting for letters, emails and text exchanges, and the paper, background, width and zoom controls.

  2. The Binder

    The document tree: chapters, scenes, and front and end matter in print order. Reordering by dragging, configurable draft stages, per-document word targets, and the recovery window on a deletion.

  3. The Outliner

    Every scene as its synopsis and its tagged story beats, in reading order. Beats may be written before drafting or after, and reordering here reorders the manuscript.

  4. The Corkboard

    Each scene as a card showing its title and synopsis, so a chapter is readable in summary. Dragging a card reorders the scene in the manuscript itself.

  5. Snapshots

    How a capture is taken, what it stores, how to restore one, and the retention cap that determines how far back the text is still available.

  6. The Marginalia

    The panel beside a scene: what the scene links, the book's Story Beats, Name Check against your Codex spellings, project statistics, recent captures, and the focus timer.

  7. The Companion

    The second pane beside the manuscript, showing one of nine views: Outline, Scene, World, Notes, To-Do, Word Bank, Phrases, Ideas and Editing.

  8. The Writing Log

    What each day records, how a logged sitting differs from what the manuscript measured, writing assigned to no book, and exporting the record as evidence of authorship.

  9. Ideas

    Capturing on iPhone versus organizing on the web, the canvas and graph views, categories, assigning an idea to a pen name or book, and why Ideas is never auto-purged.

The Atlas

  1. The Atlas

    Why World Building, the Moodboard and Research are grouped, what the grouping means, and why the Corkboard is not among them.

  2. World Building

    The Codex: fourteen categories of entry, each with its own fields, linked to the prose by tagging. Includes the relationship map, the world Timeline, and scope across a series.

  3. The Moodboard

    Reference images and color stored in the project, scoped to a book or to a single scene. Where the files are stored, how they are served, and when they are deleted.

  4. Research

    Links, facts, images and passages filed against the Codex entry or scene they support. Includes the 30-day recovery window and why Research has no Archive tier.

Publishing

  1. Importing a Manuscript

    Importing from Word, Scrivener, Pages, Google Docs or Markdown. The heading rules that determine the split, the scene-break marks recognized, what is preserved, what is dropped, and the file limits.

  2. Compile

    Producing the EPUB and print PDF: pagination, embedded typefaces, style previews, trim sizes and margins, and the retailers the output is accepted by.

Sharing

  1. The Social Queue

    Connecting an account per pen name, how a Bluesky app password is stored, approving what is published, and the difference between disconnecting in Calamus and revoking on the platform.

  2. Quotes

    Capturing a quote from your manuscript, what accompanies it when shared, and why a share includes no link.

Your account

  1. Account

    Your profile, the address the account is registered to and what is sent there, and signing out.

  2. Account Security

    Two-factor authentication and where it is verified, recognized devices and their 30-day expiry, revoking a device, and changing a password.

  3. Backups and Export

    Exporting one book or the whole catalog, requesting an export by email, the formats available, and restoring a book from a backup you already took.

  4. Trash and Archive

    Where a deleted chapter, scene, book or research source goes, how long each remains recoverable, and how to recover one or delete it permanently.

  5. Billing

    What a purchase covers, the license number shown, trial status, the Calamus Ideas subscription, and where the refund terms are stated.

  6. Deleting Your Account

    The confirmation required, the seven-day scheduled deletion and its cancellation link, what is removed, and what is retained afterward.

Settings

  1. Appearance

    Color overrides, custom draft stages, the per-book footnote style, the paper bar auto-hide setting, and where these preferences are stored.

  2. The Word Bank

    An account-wide list of words and definitions, reached from Settings as Dictionary or from the Companion, and how it differs from Phrases and from the Codex Glossary.

  3. Phrases

    A line worth reaching for, optionally paired with the plainer version it replaces and a note. Filing one to a book changes where it sorts, not whether it appears.

  4. Announcements

    Where release notices appear, the unread indicator in the Binder, and the full history in Settings.

Getting help

  1. Support Tickets

    Opening a ticket, attachments and how they are secured, where replies arrive, and when to use a ticket rather than feedback or the contact form.

  2. Feedback

    Experience and feature requests, the two categories, and why defects belong in a support ticket instead.